Once in a blog planning session together, our CEO asked, “Can you define scope creep?” My immediate answer was, “Scope Creep is the devil and you should use every religious and secular remedy you can think of to banish it back to [redacted]!” After years of watching scope creep in project management wear down entire […]
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The purpose of a KPI (Key Performance Indicator) is to measure performance toward a business goal. Learn the basics of KPIs for your services company.