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Avoid the bandwidth blues this holiday with a PSA

With the holidays here, employees are most likely taking off and cashing in their vacation time – all at once. Here’s how a professional services automation (PSA) platform can help business owners beat the bandwidth blues and keep the spirits high.

Brace yourself.

‘Tis the season of craziness, and while business at your professional services organization (PSO) may be booming, employees are often exhausted, stressed and trying to get everything done before taking time off. With personnel spread too thin, it probably won’t be long before you realize the most wonderful time of the year can be just the opposite – for all involved.

In fact, according to Cornerstone, work overload decreases productivity 68 percent in employees who feel they lack time to complete tasks. Mental Health America estimates companies lose $500 billion in productivity each year to workplace stress.

Could PSA be the solution you need to keep spirits high? Here are three ways this technology can help your PSO beat the holiday bandwidth blues:

    1. Make lists, but don’t check them twice
      With a constrained talent pool, you need to work smarter, not harder. With PSA, you can easily automate activities in areas from finance to operations, sales to project management, even control contractors supplementing your staff. It enables your team to get more done, and focus efforts, so all can enjoy their time off.
    2. Yule adore the transparency
      You don’t know today what decisions you face tomorrow. Having real-time insights on opportunities, activities and approvals anytime allows you to never miss a beat on things that haven’t even happened yet and drive positive outcomes for your business.
    3. Wrap it up
      PSA tools bridge the gap between sales and delivery, quote to cash, and ensure service levels are ideal. That means better margins and stronger forecasting of the work pipeline to avoid the bandwidth blues for the holidays and the rest of the year.

Remember: As people are the most critical asset in any PSO, it’s important to take care of your employees. Gallup recently reported that engaged employees – those enthused about work – enable their companies to perform up to 202 percent better than others.

Sounds like the gift that keeps on giving to us.

Need more ideas on how you can beat the bandwidth blues? Check out our infographic here and contact us for more information.

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